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Whether you need to explore our Help Centre for answers or reach out to us directly, Tameed is here for you — anytime, any day.

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Email Address
info@tameed.com
Phone Number
+966 800 111 0121
Riyadh Office
Olaya District, Riyadh 12211, Kingdom of Saudi Arabia
Business Hours
Sunday - Thursday: 9:00 AM - 5:00 PM

When a complaint is received

For inquiries or complaints, we are available to assist you during our service hours. Here is how we proceed.

Step 1: Ticket Issued

Tameed is the first crowd debt lending platform licensed by the Saudi Central Bank. Tameed is specialised in offering a financing alternative-other than a business loan- to finance the local SMEs who have Purchase Orders from Government agencies or Large private Companies.

Step 2: First Response

Tameed is the first crowd debt lending platform licensed by the Saudi Central Bank. Tameed is specialised in offering a financing alternative-other than a business loan- to finance the local SMEs who have Purchase Orders from Government agencies or Large private Companies.

Step 3: Resolution Time

Tameed is the first crowd debt lending platform licensed by the Saudi Central Bank. Tameed is specialised in offering a financing alternative-other than a business loan- to finance the local SMEs who have Purchase Orders from Government agencies or Large private Companies.

Step 4: Team Contact

Tameed is the first crowd debt lending platform licensed by the Saudi Central Bank. Tameed is specialised in offering a financing alternative-other than a business loan- to finance the local SMEs who have Purchase Orders from Government agencies or Large private Companies.

Step 5: Satisfaction Survey

Tameed is the first crowd debt lending platform licensed by the Saudi Central Bank. Tameed is specialised in offering a financing alternative-other than a business loan- to finance the local SMEs who have Purchase Orders from Government agencies or Large private Companies.

Step 6: Reopen & Escalate

Tameed is the first crowd debt lending platform licensed by the Saudi Central Bank. Tameed is specialised in offering a financing alternative-other than a business loan- to finance the local SMEs who have Purchase Orders from Government agencies or Large private Companies.

Step 7: SAMA Complaint

Tameed is the first crowd debt lending platform licensed by the Saudi Central Bank. Tameed is specialised in offering a financing alternative-other than a business loan- to finance the local SMEs who have Purchase Orders from Government agencies or Large private Companies.