Customer Care Center

If you feel our service could be better, please let us know,

When a complaint is received

For inquiries or complaints, we are available to assist you during our service hours.


A ticket number is issued and shared with you.


Expected first response within the same day "when issued during working hours."


Expected resolution time (1-4) working days.


Team will contact you though phone number and email registered in the Platform.


A survey is going to be shared with you after the closure of the complaint/ inquiry "Please let us know if you are happy with our team".